Shipping policy
Order Processing Time
All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or public holidays.
If we are experiencing a high volume of orders, processing may take an additional 1–2 days. You will be notified of any significant delays.
Shipping Times & Delivery
Delivery times vary depending on your location:
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Local Orders (within your country): 3–7 business days
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International Orders: 7–20 business days
These are estimated times provided by our shipping partners. Actual delivery may vary due to customs delays, weather conditions, or logistics issues.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order.
We may offer free shipping promotions from time to time. These will be clearly displayed on the website.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number.
Please allow 24–48 hours for the tracking information to update.
Customs, Duties & Taxes (International Orders)
Your order may be subject to import taxes, customs duties, or fees imposed by your country.
These charges are the responsibility of the customer and are not included in the product or shipping prices.
We are not responsible for delays caused by customs.
Wrong Address / Undeliverable Packages
Please ensure that your shipping address is correct at checkout.
If a package is returned due to an incorrect or incomplete address:
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We can reship it after you provide the correct address.
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Additional shipping fees may apply.
Lost or Delayed Packages
We are not responsible for packages delayed or lost by the carrier.
If your package appears lost, contact us at Osamthings84@gmail.com, and we will assist you in filing a claim with the courier.
Contact Us
If you have any questions about your order or shipping, please contact us at:
📧 Osamthings84@gmail.com